Terms & Conditions

By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you must not access or use this platform. These terms apply to all visitors, registered users, and account holders.

All products offered through this platform are designated Research Use Only (RUO). Products are strictly intended for laboratory research purposes only and are not intended for human or animal consumption. Products are not approved for medical, therapeutic, diagnostic, veterinary, or other clinical applications.

No information provided on this website should be interpreted as medical advice, treatment guidance, or a recommendation for personal use. By placing an order, you acknowledge and agree that products are purchased solely for legitimate research purposes.

Access to products and pricing requires a registered account. By creating an account, you confirm that you meet the applicable age requirements (18 years or older), that purchases are made for legitimate research purposes, and that all information provided is accurate and current.

RetaEU reserves the right to request additional verification or documentation at any time to confirm compliance requirements. Accounts may be restricted, suspended, or terminated if eligibility requirements are not met or if inaccurate information is provided.

All orders submitted through the platform are subject to review and acceptance. Submitting an order does not guarantee fulfillment. Orders may be delayed, modified, or declined for compliance, security, availability, or operational reasons.

Product availability, pricing, specifications, and descriptions may change without prior notice.

Prices and product availability are displayed only to verified account holders. Pricing may vary depending on account status, access level, or approved customer agreements.

Payments are processed through third-party payment providers and are subject to their applicable terms, conditions, and approval processes.

Shipping availability may vary depending on destination, product requirements, and compliance considerations. Shipping is primarily available within Europe, while certain international orders may be accepted on a case-by-case basis.

Delivery times are estimates and are not guaranteed. RetaEU is not responsible for delays caused by carriers, customs procedures, regulatory requirements, or circumstances outside of its reasonable control.

Risk of loss transfers according to applicable law and the agreed shipping terms.

You agree not to misuse the platform or products, including but not limited to:

• Using products for human or animal consumption
• Using products outside legitimate research purposes
• Providing false information during account registration or verification
• Attempting to bypass account restrictions or security measures
• Reselling products without prior authorization

Violations may result in immediate account suspension or termination.

All website content, including text, graphics, logos, trademarks, and other materials, is owned by or licensed to RetaEU and may not be copied, modified, distributed, or used without prior written permission.

To the maximum extent permitted by applicable law, RetaEU shall not be liable for indirect, incidental, or consequential damages resulting from the use of this platform or products purchased through it.

These Terms and Conditions are governed by the applicable laws of the operating jurisdiction, without regard to conflict-of-law principles.

RetaEU reserves the right to update these Terms & Conditions at any time. Continued use of the platform after changes are published constitutes acceptance of the updated terms.

For questions regarding these Terms & Conditions, please contact our support team through the contact information provided on this website.